TRIAL REWARDS CANCELLATION / RMA REQUEST

Name: Email:
Order Number: Phone:
Address:
REQUESTED ACTION: (Please choose one)
 Cancel Trial Rewards Program and ALL FUTURE ORDERS. Only charge me the ONE TIME $45.99 for the remaining portion of my trial bottle. (No return required because my 14-day trial has expired).
Discontinue Trial Rewards Program. I've been a member of the Trial Rewards Program, but would like to discontinue the program and cancel all future orders.
Request for a Trial Offer RMA (Return Merchandise Authorization) to return my Trial Offer since I am within my 14-day trial offer period.*
Request for a Standard RMA for regular non-trial purchased merchandise.
* RMA numbers for trial orders are only issued ONLY WITHIN the 10-day trial offer period. Your trial period ends on the 10th day after you receive your product. After 10 days, the customer is charged $45.99 for the remaining 20-day portion of the product.
Reason for Return or Cancellation:

RMA Return Instructions:

  1. RMA and Autoship Cancellation requests are issued within 24 hours upon receipt of a completed request form. Once assigned, the RMA number is valid for only 10 days.
  2. Submit the information above.
  3. Your RMA number will be sent to the email address provided above.
  4. Mark the RMA number on the package to be returned. All returned merchandise must have this pre-assigned RMA number or it shall be refused.
  5. Return merchandise with RMA number to:
    Diet Science Hoodia - Returns
    RMA#_______________
    423 Broadway, #315
    Millbrae, CA 94030

Please note the following return terms:

  • Shipping and Handling is non-refundable.
  • Only returns accompanied with a RMA number will be processed for refunds.
  • We will not process or refund packages marked "Return to Sender" or "Refused."
  • Refunds will always be issued to the same card used for the purchase.
  • Restocking fee of 20% of purchase price applies.
  • No returns will be made after 30 days of the shipment date.
  • We will not accept returns on any opened STANDARD NON-TRIAL orders.

I have read, understand and agree to the above statement.
 
 

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